Technological trends will be geared towards offering better user experiences and accelerating innovation. Organizations will need to scale up investment in collaboration platforms and initiatives capable of creating connected experiences, and business technologists will become an essential partner for IT departments.
The digital transformation of organizations has not stopped growing in recent months. Investing in innovation and digitization has become critical in stimulating economic recovery. But in this context, companies must meet the expectations of their employees and customers or risk being left behind. This is reflected in the technological trends emerging in all sectors, aiming to offer better user experiences and accelerate innovation. here are the seven trends that will shape the digital transformation in the coming year:
1. Future work will build on connected and hybrid experiences
The workplace has evolved at an unprecedented rate in the aftermath of the Covid-19 crisis and with its employee expectations, forcing organizations to deliver connected and digital experiences to boost productivity and retain talent. The future of work will go through hybrid models in which employees will work some days a week from their homes and others from the office without affecting productivity. To become a reality, organizations will need to accelerate their digital transformation and scale up investment in new collaboration platforms and initiatives capable of creating connected experiences, no matter where they are.
2. Development of composable businesses
The need to innovate prompts organizations to seek formulas to be more agile, which will lead to a push for composable and event-based architectures. In addition, companies will feel pressured to respond to end-user expectations. One of the most effective ways for organizations to meet these high expectations is to become a composable business built on reusable APIs. 96% of global organizations already use public or private APIs.
3. The business ‘technologist’ gains importance
With the increasing pressure to implement digital solutions in organizations, business technologists, experts in different business areas, but with extensive technological knowledge, will come to the fore, becoming an essential partner of IT departments to accelerate innovation and digital transformation. What’s more, to Gartner, by 2024, 80% of products and services will be created by people who are not technology professionals.
4. Hyper-automation will discover the value of digital
Automation will become increasingly important to increase productivity, transform the customer and employee experience, and accelerate the launch of new products and services in 2022. Ultimately, it will be a critical driving force for the modern digital enterprise.
5. Default security
Security by default will become a necessity as organizations realize that their applications and automation are only as secure as the composable building blocks on which they are built. Security concern has always been an obstacle in digital initiatives; therefore, development platforms must be secure from the beginning.
6. The rise of hybrid and distributed ecosystems adds complexity
As the digital world embraces hybrid and multiple clouds, a universal way to integrate and manage these environments will become essential to successful digital transformation. The best way to make this happen is to adopt a composable, API-enabled enterprise architecture. This helps teams within the enterprise securely access data and digital capabilities to create more connected experiences and drive faster innovation. However, the IT foundation that underpins this ambitious digital transformation is increasingly fragmented and complex.
7. A single source of truth, the key to data-driven business
As digitization continues to drive an ever-increasing amount of data, organizations will seek a single source of truth where consumers can get the correct data in the proper context and at the right time. To be successful in 2022, companies must break down silos to unify the source of information to reach a single source of truth. Only then can they make sense of all their data and improve decision-making.
In short, looking ahead to next year, “IT and business” teams will have to face the challenges of a new reality, finding new, more sustainable ways to offer the rapid change that organizations, employees and customers expect. To do this, they will have to leverage digital capabilities more effectively than ever before to create connected experiences and deliver creation without additional resources, safely and without friction.”